Refund policy
Refund Policy
At CorePicks, your satisfaction is our priority. If you're not completely happy with your purchase, we're here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition that you received it
- In the original packaging
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Gift cards
- Downloadable software or digital products
- Items marked as final sale
- Perishable goods
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be processed and credited to your original payment method within 5–10 business days.
Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@CorePicks.store.
Late or Missing Refunds
If you haven't received your refund yet, please:
- Check your bank account again
- Contact your credit card company — it may take some time before your refund is officially posted
- Contact your bank — there is often some processing time before a refund is posted
If you've done all of this and still have not received your refund, please contact us at support@CorePicks.store.
How to Initiate a Return
To start a return, please email us at support@CorePicks.store with your order number and reason for the return. We will provide you with return instructions.
Last updated: September 2026